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| Standard and Trunnion Mount Options |Based on DHX Architecture | 701g (185X55MM)
| Standard and Trunnion Mount Options |Based on DHX Architecture | 701g (185X55MM)
Fox

Fox DHX Live Valve Neo Rear Shock and Sensor

£1,548.99
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
No Hassle Returns


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.



To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Custom painted items
  • Items that have had custom decals fitted or frame protection
  • Custom built items such as wheels or bikes
  • Special order items
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

  • Book with obvious signs of use.
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@mechmonkey.co.uk.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mechmonkey.co.uk and send your item to: 2A Balmoral Link, Belfast, BT12 6QB, United Kingdom.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 2A Balmoral Link, Belfast, BT12 6QB, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Fox DHX Live Valve Neo Rear Shock and Sensor

Brand:Fox

Code:VAR-960-01-037-KIT

Unequalled Wireless Suspension Control

What separates Live Valve neo from other electronic suspension systems? It's how it helps you ride faster in every situation, whether climbing, traversing or descending. When commanded by the sensors, the shock will switch between two positions: open and firm-in as little as 1/70th of a second.

Live Valve Neo does not employ a third "pedal" mode, which some riders may perceive as necessary when climbing technical trails, or pedalling through low angle technical sections. Live valve neo can switch between open and firm so fast that a middle ground setting is not necessary. You get full support of firm mode exactly when you need it, and the plushness of open mode exactly when you want it.

Three elements work together to achieve live valve Neo'S speed advantage:

  1. Sensors only transmit the info they need to i.e. When the shock needs to open.
  2. Neo communicates a command from the sensors to the controller in as little as one millisecond.
  3. A 2-position magnetic latching solenoid opens or firms the shock's compression circuit significantly faster than a motor, while remaining virtually silent.

Achieving a faster overall response time is critical in trail and enduro riding, where transitions between trail sections can be abrupt. By defaulting to firm mode even when descending riders gain every performance advantage for a faster overall ride, without sacrificing any comfort or control, no matter their ability level. Live valve neo harnesses efficiency in every moment on the trail.


App optimised

Live Valve Neo, like the transfer neo dropper post, is fully supported by the Fox bike app. It includes easy-to-follow setup guides for all your neo components, as well as some other useful functions.

Garage
Store profiles for multiple neoequipped mountain bikes and get a dashboard view of component connection status and battery levels. Customise your bikes by adding a photo, nickname, make and model for quick selection and personalisation.

Components
Add or monitor neo components, double-check connections, and ensure batteries are topped up before you hit the trails. Review installation or battery replacement guides with easy-to-follow images. Activate bump led indication, shake to wake functionality and make sure your live valve neo system is up to date with the latest firmware.

Service
Track your Neo component ride hours (based on accelerometer data input) against recommended service intervals, look up service pricing and details, create a service request or find a nearby service location.

The ultra-fast switch between open and firm mode lets you experience the efficiency of riding a hardtail, but only when you want it. This allows riders to maintain momentum and speed easier than ever before, in all sorts of riding scenarios. Some examples:

  1. Pumping out of corners. The shock may open briefly in the middle of a corner to maintain traction, but by the time you're ready to exit the corner, the rear of the bike will be firmer, more supportive, and conducive to pumping for speed.
  2. Getting airborne. If your shock is firm during take-off from a jump or drop, the controller will detect that you are airborne after take-off, and open your shock so it's ready to absorb when you touch down on the landing.
  3. Riding through a short technical section on an otherwise smooth climb. When climbing, live valve neo defaults to firm, but after your front wheel encounters its first obstacle, your rear shock can open to absorb the impact, then quickly firm up for power out of the technical section.
  4. On an EMTB,riders climb faster and spend more time seated, experiencing higher impacts on climbs. Opening the shock when needed absorbs more of that impact. Oems can also tune shim stacks inside the live valve neo shock to forego an e-bike's stiff pedalling platform in favour of unrestrained descent performance. Live valve neo'S firm mode creates its own pedalling platform.

Specifications DHX Live Valve Neo

  • 701g system weight (185x55mm shock, sensors and controller battery - does not include spring).
  • Based on dhx architecture, sharing many of the same parts.
  • Transparent and trackable 125-hour service interval.
  • Separate valved reservoir circuits for compression and firm mode.
  • Available in factory series only (both oem and aftermarket).
  • Bearing mount and fox-approved strut mount compatible.
  • Reservoir lengths matched to shock travel for improved clearance on smaller sizes and proportional appearance.
  • Numbered, tool-free low speed compression adjuster - 11 positions, easily adjusted trailside.
  • Numbered, tool-free rebound adjuster shared with dhx.
  • Standard and trunnion mount offerings.
  • Shocks can have travel reduced in 2.5mm increments up to 7.5mm.

Springs are sold separately*

Sizing Information
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